Investigating an issue with the go.airship.eu component

Maintenance
May 04, 9:43am

Investigating an issue with the go.airship.eu component

Status: closed
Start: May 04, 8:10am
End: May 04, 9:43am
Duration: 1 hour 33 minutes
Affected Components:
go.airship.eu
Update

May 04, 8:10am

May 04, 8:10am

Since 08:10 UTC, we are investigating an issue involving the go.airship.eu component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Investigating

May 04, 8:16am

May 04, 8:16am

Since 08:10 UTC, we are investigating an issue involving go.airship.eu that is resulting in Segment page not properly loading.

Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Monitoring

May 04, 9:12am

May 04, 9:12am

This issue has been fixed. We are currently monitoring our system.

The investigations we have carried out indicate that message delivery using segmentation was also affected by this incident. 

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Resolved

May 04, 9:43am

May 04, 9:43am

This incident has been resolved.

Please feel free to contact our Airship Technical Support at https://support.airship.com if you have any questions or concerns.