Investigating an issue with delays creating and updating Named Users

Incident
May 03, 9:40pm

Investigating an issue with delays creating and updating Named Users

Status: closed
Start: May 03, 8:59pm
End: May 03, 9:40pm
Duration: 40 minutes
Affected Components:
APIs
Update

May 03, 8:59pm

May 03, 8:59pm

We are currently investigating an issue that is resulting in delays when creating and updating named users. Our engineering team is working to identify and resolve this issue.
We will update our status page as soon as we have more information.
Please, feel free to contact our Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Monitoring

May 03, 9:33pm

May 03, 9:33pm

Our engineering team has found the source of the issue, and deployed a fix. We are currently monitoring the system.

Resolved

May 03, 9:40pm

May 03, 9:40pm

This incident has been resolved.