Investigating an issue with Open Channels, Email, and SMS

Incident
June 21, 5:09pm

Investigating an issue with Open Channels, Email, and SMS

Status: closed
Start: June 21, 4:33pm
End: June 21, 5:09pm
Duration: 36 minutes
Affected Components:
Email Messaging SMS Messaging
Update

June 21, 4:33pm

June 21, 4:33pm

From 15:00 UTC to 16:34 UTC we were experiencing an issue impacting delayed Email, SMS, and Open Channels. Our engineering team has since resolved this issue and the impacted services have been fully restored.


We are currently monitoring the system.


Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Resolved

June 21, 5:09pm

June 21, 5:09pm

This incident has been resolved.


Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.