Investigating an issue with the Performance Analytics component

Incident
December 07, 6:58pm

Investigating an issue with the Performance Analytics component

Status: closed
Start: December 07, 4:23pm
End: December 07, 6:58pm
Duration: 2 hours 34 minutes
Affected Components:
Performance Analytics
Investigating

December 07, 4:23pm

December 07, 4:23pm

Since 16:23 UTC we are investigating an issue involving the Performance Analytics component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Update

December 07, 4:38pm

December 07, 4:38pm

We are currently investigating an issue that is preventing Performance Analytics reports from displaying information for new events since 2023-12-05 at 08:55 UTC. Our engineering team is working to identify and resolve this as quickly as possible.


We will update our status page as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Update

December 07, 5:52pm

December 07, 5:52pm

Our engineering team is still working to identify and resolve this issue.

We will update our status page as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Resolved

December 07, 6:58pm

December 07, 6:58pm

This incident has been resolved. Please feel free to contact our Airship Technical Support at https://support.airship.com if you have any questions or concerns