December 09, 5:54pm

iOS devices that have updated to iOS 17+ may notice a bug that results in duplicate push notifications. We are aware of this issue and are working with Apple to find a solution. 

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

December 11, 5:25pm

We are still investigating on the root cause of this issue in collaboration with Apple.

Please note that only iOS devices that have updated to iOS 17+ may periodically experience this bug, resulting in a single push notification displaying multiple times in their notification center.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

December 15, 8:19pm

The root cause of this issue has been found in the latest versions of iOS. Apple is currently working on a fix that will be included in an upcoming iOS update.

We will update our Status page as we receive any additional information from Apple on the fix. 

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

January 12, 9:50pm

Apple has informed us that they are testing a fix to this issue in the latest iOS 17.3 beta. We will continue to update our status page as more details are provided.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.