Investigating an issue with the Mobile Messaging component
Investigating an issue with the Mobile Messaging component
April 12, 11:32am
April 12, 11:32am
Since 11:32 UTC we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
April 12, 12:00pm
April 12, 12:00pm
Between 10:25 UTC and 10:59 UTC, we encountered an issue involving the Mobile Messaging component that is resulting in delays for messages sent using our Segmentation feature.
Messages without Segmentation are unaffected by this delay and performing normally.
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
April 12, 2:14pm
April 12, 2:14pm
This incident has been resolved.
Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.