Delays with the processing of Static List uploads
Delays with the processing of Static List uploads
October 04, 1:31pm
October 04, 1:31pm
Since 5:00 am UTC we are investigating an issue involving the List upload component.
The processing of static list uploads is experiencing delays.
Our engineering team is working to resolve the issue.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
October 04, 2:20pm
October 04, 2:20pm
Our engineering team is still working on resolving this issue.
This delay only impacts the processing of static list uploads.
Messages using static lists that are in Ready status are unaffected and performing normally.
Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
October 04, 3:05pm
October 04, 3:05pm
Our engineering team has mitigated the issue.
The backlog of list upload has now processed.
Customers may see their lists in Ready status
We continue to monitor the system to ensure a full recovery.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
October 04, 6:04pm
October 04, 6:04pm
This issue has been resolved, the system is fully recovered.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.