December 12, 3:32pm

Since 14.45 UTC, we are investigating an issue that is resulting in In-app Automation and Scene using segmentation conditions (events, attributes, and segments) or using personalization not being displayed. Messages using tags or device properties as segment conditions are not impacted.

Our engineering team is working to identify and resolve this point.

We will update our status page as soon as we have more information.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

December 12, 3:41pm

Our engineering team has found the source of the issue. We are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.