Delayed APNS Push Notifcations

Incident
July 08, 10:49pm

Delayed APNS Push Notifcations

Status: closed
Start: July 08, 9:28pm
End: July 08, 10:49pm
Duration: 1 hour 21 minutes
Affected Components:
Mobile Messaging
Update

July 08, 9:28pm

July 08, 9:28pm

We are investigating an issue involving the APNS Push Notification component that started around 20:47 UTC. Our engineering team is working to resolve the issue. We will update our status page with additional affected components as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Update

July 08, 10:27pm

July 08, 10:27pm

We have deployed a fix to the APNS delivery component, and performance is back to normal. Our system is still processing messages in our backlog. We will continue to monitor the incident.

Resolved

July 08, 10:49pm

July 08, 10:49pm

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.