July 29, 12:25pm

Since 12:23 UTC we've identified an issue involving messages using segmentation. This may have generated delays of some campaigns that have been sent since July 27.

Our engineering team has implemented a fix, but they are still investigating the root cause.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

July 29, 3:07pm

Our engineering team has found the source of the issue. We are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.