Increased Rate of 5xx Errors

Incident
October 14, 8:20am

Increased Rate of 5xx Errors

Status: closed
Start: October 14, 6:15am
End: October 14, 8:20am
Duration: 2 hours 5 minutes
Affected Components:
APIs Mobile Messaging Web Notifications Email Messaging SMS Messaging
Update

October 14, 6:15am

October 14, 6:15am

Since 06:15 UTC, we are currently investigating an issue that is resulting in an increased rate of 5xx errors when sending push notifications from the API and the Go Dashboard.

Our engineering team is working to identify and resolve this point. We will update our status page as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.


Update

October 14, 7:29am

October 14, 7:29am

We have deployed corrective actions, and our systems are returning to normal. We are currently monitoring the system.

Resolved

October 14, 8:20am

October 14, 8:20am

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.