Retroactive Incident Update: Public API request failures
Retroactive Incident Update: Public API request failures
March 31, 5:30pm
March 31, 5:30pm
Between 2026-03-31 at 5:30pm UTC to 2026-04-01 at 12:00pm UTC, customers sending API requests not including the SNI protocol (Server Name Indication) may have experienced request failures along with a certificate update on Airship side.
Our engineering team reverted to the previous version which should mitigate the impacted failures.
We are currently monitoring the system.
Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
April 01, 1:46pm
April 01, 1:46pm
This incident has been resolved