Message Delivery Issue for Attribute and Event Segmentation
Message Delivery Issue for Attribute and Event Segmentation
July 16, 2:26pm
July 16, 2:26pm
Since 04:00 AM UTC, an issue involving messages targeting attributes and custom events on the EU Cloud occurred.
Communications using other targeting channels are working as expected.
Our engineering team is actively engaged and working to identify the root cause to resolve the latency as quickly as possible.
We will provide another update as soon as more information becomes available.
If you have any questions, please contact Technical Support at https://support.airship.com.
July 16, 5:31pm
July 16, 5:31pm
Our engineering team is currently reviewing the latency that is now resolving within our system.
We will provide another update as soon as we have more information.
If you have any questions or concerns, please contract Technical Support at https://support.airship.com.
July 16, 6:40pm
July 16, 6:40pm
This issue has been resolved and services have been fully restored.
Please feel free to reach out to Airship Technical Support if you have any questions or concerns https://support.airship.com.