Investigating an issue with the Airship connector to Salesforce Marketing Cloud (SFMC) Journey Builder component
Investigating an issue with the Airship connector to Salesforce Marketing Cloud (SFMC) Journey Builder component
September 10, 1:41pm
September 10, 1:41pm
Since 6:00am UTC we are experiencing an issue involving the Journey Builder component in the Salesforce Marketing Cloud Connector.
Customers may notice 500 errors.
Our engineering team is working to resolve the issue.
We will update our status page with additional affected components (if necessary) as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
September 10, 3:10pm
September 10, 3:10pm
Our engineering team is still investigating the Airship - SFMC connector issue impacting the Journey Builder.
We’ll share an update when more information is available.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
September 10, 3:37pm
September 10, 3:37pm
We have resolved the issue impacting the Journey Builder component in the Salesforce Marketing Cloud Connector. We are continuing to monitor.
September 10, 4:13pm
September 10, 4:13pm
This incident has been resolved.