Performance Analytics
 
Jan-7, 12:00am

Airship will be performing maintenance on Performance Analytics starting at 00:00 UTC on 1/7/2025. Our Performance Analytics product will be affected for approximately 60 minutes, until 01:00 UTC on 1/7/2025. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

 
Jan-7, 1:00am

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

October 25, 12:00am
go.airship.eu
 
Oct-25, 12:00am

Airship will conduct scheduled maintenance on go.airship.eu starting at 00:00 GMT on 10/25/2024. Maintenance is expected to last approximately 3 hours and end at 03:00 GMT on 10/25/2024, during which time the web dashboard will be unavailable. The impact will be isolated to the web UI and no impact is expected for API traffic, Scheduled Notifications, or Automations during this time.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

 
Oct-25, 3:00am

Airship has completed scheduled maintenance on go.airship.eu. Please contact Airship Support if there are questions or if unexpected behavior persists.

Performance Analytics
 
Oct-22, 11:00pm

Airship will be performing maintenance on Performance Analytics starting at 23:00 UTC on 10/22/2024. Our Performance Analytics product will be affected for approximately 60 minutes, until 00:00 UTC on 10/23/2024. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

 
Oct-23, 12:00am

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

September 04, 10:00pm
go.airship.eu APIs
 
Sep-4, 10:00pm

Airship will be conducting scheduled maintenance on our platform starting at 22:00 UTC on 9/4/2024. During this time, attempts to access the Airship APIs may experience intermittent disruptions. Additionally, the Airship Dashboard will be widely inaccessible for updates until 00:00 UTC on 9/5/2024. Previously scheduled or automatically triggered messages will not be impacted.

If you have any questions or encounter issues after the maintenance window, please reach out to Airship Support at support.airship.com. We will provide an update here once the maintenance is complete.

 
Sep-5, 12:00am

The Dashboard maintenance has been completed. Customers should be able to view and use the Dashboard normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with your Dashboard.

Performance Analytics
 
May-16, 12:00am

Airship will be performing maintenance on Performance Analytics starting at 00:00 UTC on 05/16/2024. Our Performance Analytics product will be affected for approximately 30 minutes, until 00:30 UTC. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

 
May-16, 12:30am

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

Performance Analytics
 
Feb-23, 12:00am

Airship will be performing maintenance on Performance Analytics starting at 00:00 UTC on 02/23/2024. Our Performance Analytics product will be affected for approximately 30 minutes, until 00:30 UTC. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

 
Feb-23, 12:30am

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

Performance Analytics
 
Feb-12, 11:00pm

Airship will be performing maintenance on Performance Analytics starting at 23:00 UTC on 02/12/2024. Our Performance Analytics product will be affected for approximately 30 minutes, until 23:30 UTC. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

 
Feb-12, 11:30pm

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

Performance Analytics
 
Feb-7, 8:00pm

Airship will be performing maintenance on Performance Analytics starting at 21:00 UTC on 02/07/2024. Our Performance Analytics product will be affected for approximately 60 minutes, until 22:00 UTC. During this time Performance Analytics may be intermittently unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

 
Feb-7, 9:00pm

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

Performance Analytics
 
Feb-6, 11:00pm

Airship will be performing routine maintenance on Performance Analytics starting at 23:00 UTC on 02/06/2024. Our Performance Analytics product will be affected for approximately 30 minutes, until 23:30 UTC. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

 
Feb-6, 11:30pm

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

 
May-4, 8:10am
Since 08:10 UTC, we are investigating an issue involving the go.airship.eu component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
 
May-4, 8:16am

Since 08:10 UTC, we are investigating an issue involving go.airship.eu that is resulting in Segment page not properly loading.

Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

 
May-4, 9:12am

This issue has been fixed. We are currently monitoring our system.

The investigations we have carried out indicate that message delivery using segmentation was also affected by this incident. 

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

 
May-4, 9:43am

This incident has been resolved.

Please feel free to contact our Airship Technical Support at https://support.airship.com if you have any questions or concerns.