Performance Analytics
We are investigating intermittent impacts due to an issue with our third-party cloud hosting provider. Our engineering team is working to resolve the issue. We will post further updates here as the situation develops. Please feel free to reach out to Technical Support.
Since 19:10 UTC, our cloud provider has been recovering. We are currently monitoring the system. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions.
As the issue with our third-party cloud hosting provider wraps up, we are continuing to see some issues with Performance Analytics. We are currently investigating. Please feel free to reach out to Technical Support with any questions at https://support.airship.com.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Airship is currently performing urgent database maintenance on Performance Analytics. During this time, Performance Analytics will be unavailable, and customers may see some errors when viewing the page. Our Performance Analytics product will be affected for an estimated 10 minutes. Please contact Airship Support at support@airship.com with any questions. We will update this space when the maintenance is completed.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Airship will be performing maintenance on Performance Analytics starting at 23:00 UTC on 04/24/2025. Our Performance Analytics product will be affected for approximately 60 minutes, until 00:00 UTC on 04/25/2025. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Airship will be performing maintenance on Performance Analytics starting at 22:00 UTC on 03/18/2025. Our Performance Analytics product will be affected for approximately 60 minutes, until 23:00 UTC. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Since 13:55 UTC, we're currently investigating an issue that is preventing Performance Analytics reports from processing and displaying updated information for the last 1h30. All other services through both the dashboard and the API are working as expected.
Our engineering team is working to identify and resolve this point.
We will update our status page as soon as we have more information.
Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
Our engineering team has found the source of the issue. Performance Analytics data has been recovered.
We are currently monitoring the system.
Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
This incident has been resolved.
Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
Airship will be performing maintenance on Performance Analytics starting at 00:00 UTC on 1/7/2025. Our Performance Analytics product will be affected for approximately 60 minutes, until 01:00 UTC on 1/7/2025. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Airship will be performing maintenance on Performance Analytics starting at 23:00 UTC on 10/22/2024. Our Performance Analytics product will be affected for approximately 60 minutes, until 00:00 UTC on 10/23/2024. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Airship will be performing maintenance on Performance Analytics starting at 00:00 UTC on 05/16/2024. Our Performance Analytics product will be affected for approximately 30 minutes, until 00:30 UTC. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Airship will be performing maintenance on Performance Analytics starting at 00:00 UTC on 02/23/2024. Our Performance Analytics product will be affected for approximately 30 minutes, until 00:30 UTC. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Airship will be performing maintenance on Performance Analytics starting at 23:00 UTC on 02/12/2024. Our Performance Analytics product will be affected for approximately 30 minutes, until 23:30 UTC. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.