Airship EU Status Page

As of 2:30pm PST we are seeing potential delays with MMS sends. Our team is currently investigating the cause of this issue.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

As of approximately 4:30 PM PST this issue has been resolved and the impacted services have been fully restored.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Since 10:08 UTC we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

From 9:20 UTC to 10:10 UTC we were experiencing an issue impacting segmentation and personalized attributes and events. 

Customers may have experienced delays when using segmentation and sends containing personalized attributes and events

Our engineering team has since resolved this issue and the impacted services have been fully restored.

We are currently monitoring the system.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

This incident has been resolved.

Please feel free to contact our Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Since 13:15 UTC we are investigating an issue involving the Email Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Since 12:25 UTC we are investigating an issue that is resulting in delays with Open Channels, Email, and SMS. 

Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information

If you have any questions or concerns please contact Airship Technical Support at support.airship.com.

Our engineering team has found the source of the issue. We are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

This incident has been resolved. Please feel free to contact our Airship Technical Support at https://support.airship.com if you have any questions or concerns.

From 15:00 UTC to 16:34 UTC we were experiencing an issue impacting delayed Email, SMS, and Open Channels. Our engineering team has since resolved this issue and the impacted services have been fully restored.

We are currently monitoring the system.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Between June 1 21:23 UTC and June 5 18:23 UTC, automations and journeys may have failed to send messages successfully.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns. 

This issue has been resolved. 

Please feel free to contact Airship Technical Support at support.airship.com if you have any questions or concerns.