go.airship.eu
Airship will be performing maintenance on www.airship.eu starting at 22:00 UTC on 6/17/2026.
www.airship.eu will be affected for approximately 10 minutes, until 22:10 UTC on 6/17/2026.
During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.eu with any questions or if behavior persists after the maintenance window.
We will update this space once maintenance is complete.
Scheduled Change: Airship is in the process of migrating all TLS (Transport Layer Security) certificates from DigiCert to Google Trust Services (GTS). This is a phased rollout across our global infrastructure to ensure continued compliance with modern security standards.
Timeline & Impacted Endpoints:
- General Migration: Rollout for various supplemental and regional endpoints is currently underway and may be completed ahead of the primary domains.
- Primary Domains: Migration for the following key endpoints is scheduled to begin on June 1, 2026:
- Dashboard: go.airship.com
- API Endpoints: go.urbanairship.com, go.asnapieu.com
Action Required: If your systems rely on standard root certificate stores (the default for most modern browsers and servers), no action is required. However, if your engineering team has "pinned" or hardcoded DigiCert Root or Intermediate certificates, your connection to Airship will fail upon migration. To prevent service disruption, we strongly recommend removing these pins immediately.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Since 7:00am UTC we have been investigating latencies in the Airship Dashboard.
Customers may notice blank pages or pages stuck in loading status.
Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
We are still investigating an issue that is impacting the Airship dashboard. Customers may still notice latencies in loading the Airship dashboard.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team found the source of the issue.
Customers may use the Airship dashboard as expected.
We are currently monitoring the system.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
This issue has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
Airship will be performing maintenance on www.airship.eu starting at 22:00 UTC on 3/11/2026. www.airship.eu will be affected for approximately 10 minutes, until 22:10 UTC on 3/11/2026. During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.eu with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.
The www.airship.eu maintenance has been completed. Customers should be able to view and access the web dashboard normally.
Please contact Airship Support if you have any questions or if you notice any unexpected behavior on www.airship.eu.
Airship will be performing maintenance on go.airship.eu starting at 22:00 UTC on 9/3/2025. go.airship.eu will be affected for approximately 30 minutes, until 22:30 UTC on 9/3/2025. During this time, the web dashboard may be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The go.airship.eu maintenance has been completed. Customers should be able to view and access the web dashboard normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
We are investigating intermittent impacts due to an issue with our third-party cloud hosting provider. Our engineering team is working to resolve the issue. We will post further updates here as the situation develops. Please feel free to reach out to Technical Support.
Since 19:10 UTC, our cloud provider has been recovering. We are currently monitoring the system. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions.
As the issue with our third-party cloud hosting provider wraps up, we are continuing to see some issues with Performance Analytics. We are currently investigating. Please feel free to reach out to Technical Support with any questions at https://support.airship.com.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Airship is currently performing urgent database maintenance on Performance Analytics. During this time, Performance Analytics will be unavailable, and customers may see some errors when viewing the page. Our Performance Analytics product will be affected for an estimated 10 minutes. Please contact Airship Support at support@airship.com with any questions. We will update this space when the maintenance is completed.
The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Airship will be performing maintenance on go.airship.eu starting at 21:00 UTC on 2/12/2025. go.airship.eu will be affected for approximately 30 minutes, until 21:30 UTC on 2/12/2025. During this time during which time the web dashboard may be unavailable and customers may see some errors when viewing the page.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
The go.airship.eu maintenance has been completed. Customers should be able to view and access the web dashboard normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.
Airship will conduct scheduled maintenance on go.airship.eu starting at 00:00 GMT on 10/25/2024. Maintenance is expected to last approximately 3 hours and end at 03:00 GMT on 10/25/2024, during which time the web dashboard will be unavailable. The impact will be isolated to the web UI and no impact is expected for API traffic, Scheduled Notifications, or Automations during this time.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
Airship has completed scheduled maintenance on go.airship.eu. Please contact Airship Support if there are questions or if unexpected behavior persists.
Since 5:00 am UTC we are investigating an issue involving the List upload component.
The processing of static list uploads is experiencing delays.
Our engineering team is working to resolve the issue.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team is still working on resolving this issue.
This delay only impacts the processing of static list uploads.
Messages using static lists that are in Ready status are unaffected and performing normally.
Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
Our engineering team has mitigated the issue.
The backlog of list upload has now processed.
Customers may see their lists in Ready status
We continue to monitor the system to ensure a full recovery.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This issue has been resolved, the system is fully recovered.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.