go.airship.eu
Airship will conduct scheduled maintenance on go.airship.eu starting at 00:00 GMT on 10/25/2024. Maintenance is expected to last approximately 3 hours and end at 03:00 GMT on 10/25/2024, during which time the web dashboard will be unavailable. The impact will be isolated to the web UI and no impact is expected for API traffic, Scheduled Notifications, or Automations during this time.
Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.
Airship has completed scheduled maintenance on go.airship.eu. Please contact Airship Support if there are questions or if unexpected behavior persists.
Since 5:00 am UTC we are investigating an issue involving the List upload component.
The processing of static list uploads is experiencing delays.
Our engineering team is working to resolve the issue.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team is still working on resolving this issue.
This delay only impacts the processing of static list uploads.
Messages using static lists that are in Ready status are unaffected and performing normally.
Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
Our engineering team has mitigated the issue.
The backlog of list upload has now processed.
Customers may see their lists in Ready status
We continue to monitor the system to ensure a full recovery.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This issue has been resolved, the system is fully recovered.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Customers may have received an email about the EUCS Dashboard maintenance completion.
Although, due to some performance issues we experienced, the maintenance was cancelled.
Customers will be informed when Airship conducts the future maintenance.
If you have any questions, please reach out to Airship Support at support.airship.com.
Airship will be conducting scheduled maintenance on our platform starting at 22:00 UTC on 9/4/2024. During this time, attempts to access the Airship APIs may experience intermittent disruptions. Additionally, the Airship Dashboard will be widely inaccessible for updates until 00:00 UTC on 9/5/2024. Previously scheduled or automatically triggered messages will not be impacted.
If you have any questions or encounter issues after the maintenance window, please reach out to Airship Support at support.airship.com. We will provide an update here once the maintenance is complete.
The Dashboard maintenance has been completed. Customers should be able to view and use the Dashboard normally.
Please contact Airship Support if there are questions or if unexpected behavior appears with your Dashboard.
Since 08:10 UTC, we are investigating an issue involving go.airship.eu that is resulting in Segment page not properly loading.
Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This issue has been fixed. We are currently monitoring our system.
The investigations we have carried out indicate that message delivery using segmentation was also affected by this incident.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This incident has been resolved.
Please feel free to contact our Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.