Since 12:00 UTC, we have been investigating an issue that is resulting in delays for pushes sent using our mixed segmentation (tags and attributes) feature. Pushes without segmentation are unaffected by this delay and performing normally.
Our engineering team is working to identify and resolve this matter.
We will update our status page as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team has found the source of the issue. We are currently monitoring the system.
This incident has been resolved.
Since 7:00am UTC we have been investigating latencies in the Airship Dashboard.
Customers may notice blank pages or pages stuck in loading status.
Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
We are still investigating an issue that is impacting the Airship dashboard. Customers may still notice latencies in loading the Airship dashboard.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team found the source of the issue.
Customers may use the Airship dashboard as expected.
We are currently monitoring the system.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
This issue has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
Since 2026-04-07 at 10:18am UTC we have been investigating an issue that is resulting in an increased rate of 5xx errors when sending Custom Events from the API. Campaigns triggered by custom event can be impacted.
Our engineering team is working to identify and resolve this matter.
We will update our status page as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
This issue has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
Since 7:00 AM UTC, we have been impacted by an increase of error rates and latencies from AWS.
SMS delivery, Performance Analytics and Real Time Data Streaming are impacted. All other services are currently working as expected.
Our engineering team is currently monitoring the issue.
We will update our status page as soon as we have more information.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Amazon has deployed corrective actions, and our systems are returning to normal. We are currently monitoring the system.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Since 06:15 UTC, we are currently investigating an issue that is resulting in an increased rate of 5xx errors when sending push notifications from the API and the Go Dashboard.
Our engineering team is working to identify and resolve this point. We will update our status page as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
We have deployed corrective actions, and our systems are returning to normal. We are currently monitoring the system.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Since 15:54 UTC we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Since 15:32 UTC we are investigating an issue involving the Mobile Messaging component. Customers sending messages with segmentations may encounter delays regarding the delivery of the messages. Our engineering team as identified the source of the behavior and is working to resolve the issue.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Since 10.48 AM UTC, we are investigating an issue that is resulting in delays in messages using segmentation.
Our engineering team is working to resolve this issue.
We will update our status page as soon as we have more information.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Since 12:23 UTC we've identified an issue involving messages using segmentation. This may have generated delays of some campaigns that have been sent since July 27.
Our engineering team has implemented a fix, but they are still investigating the root cause.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
As of 08:10 AM UTC, we are investigating an issue involving message segmentation. Our engineering team have implemented a fix as of 09:15 UTC, and they are monitoring the issue. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
We are investigating an issue involving the APNS Push Notification component that started around 20:47 UTC. Our engineering team is working to resolve the issue. We will update our status page with additional affected components as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
We have deployed a fix to the APNS delivery component, and performance is back to normal. Our system is still processing messages in our backlog. We will continue to monitor the incident.
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.