Last 12 months uptime

100.00%
EU platform uptime last 12 months
(Jun 2024 - May 2025)

Current status

Normal

Past incidents

Last Week
June 12, 6:39pm
Performance Analytics
Jun-12, 6:39pm

We are investigating intermittent impacts due to an issue with our third-party cloud hosting provider. Our engineering team is working to resolve the issue. We will post further updates here as the situation develops. Please feel free to reach out to Technical Support.

Jun-12, 7:31pm

Since 19:10 UTC, our cloud provider has been recovering. We are currently monitoring the system. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions.

Jun-12, 8:09pm

As the issue with our third-party cloud hosting provider wraps up, we are continuing to see some issues with Performance Analytics. We are currently investigating. Please feel free to reach out to Technical Support with any questions at https://support.airship.com.

Jun-12, 9:02pm

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Week of 05/18/2025
go.airship.eu www.airship.com APIs Mobile Messaging Web Notifications Mobile Wallet Passes Email Messaging SMS Messaging Apptimize Performance Analytics
May-20, 11:00pm
Airship is currently performing urgent database maintenance on Performance Analytics. During this time, Performance Analytics will be unavailable, and customers may see some errors when viewing the page. Our Performance Analytics product will be affected for an estimated 10 minutes. Please contact Airship Support at support@airship.com with any questions. We will update this space when the maintenance is completed.
May-20, 11:55pm

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

Week of 04/27/2025
May-2, 3:13pm
Since 15:13 UTC we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
May-2, 3:35pm

Since 15:13 UTC we are investigating an issue involving the Mobile Messaging component impacting the segmentation and delivery of messages with delays around 30mn.

Our engineering team is working to resolve the issue.
We will update our status page as soon as we have more informations.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

May-2, 4:16pm

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Week of 04/20/2025
Performance Analytics
Apr-24, 11:00pm

Airship will be performing maintenance on Performance Analytics starting at 23:00 UTC on 04/24/2025. Our Performance Analytics product will be affected for approximately 60 minutes, until 00:00 UTC on 04/25/2025. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

Apr-25, 12:00am

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

Week of 03/16/2025
Performance Analytics
Mar-18, 10:00pm

Airship will be performing maintenance on Performance Analytics starting at 22:00 UTC on 03/18/2025. Our Performance Analytics product will be affected for approximately 60 minutes, until 23:00 UTC. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

Mar-18, 11:00pm

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

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