Last 12 months uptime

99.99%
EU platform uptime last 12 months
(Mar 2025 - Feb 2026)

Current status

Normal

Past incidents

This Week
Performance Analytics
Apr-6, 10:00pm

Airship will perform maintenance on Performance Analytics starting at 22:00 UTC on 04/06/2026.

Our Performance Analytics product will be affected for approximately 60 minutes, until 23:00 UTC on 04/06/2026.

Please contact Airship Support -    support.airship.com  with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

Apr-6, 11:00pm

The Performance Analytics maintenance has been completed.

Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are any questions or notice any unexpected behavior.

Last Week
Mar-31, 5:30pm

Between 2026-03-31 at 5:30pm UTC to 2026-04-01 at 12:00pm UTC, customers sending API requests not including the SNI protocol (Server Name Indication) may have experienced request failures along with a certificate update on Airship side.

Our engineering team reverted to the previous version which should mitigate the impacted failures.

We are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Week of 03/08/2026
go.airship.eu
Mar-11, 10:00pm

Airship will be performing maintenance on www.airship.eu starting at 22:00 UTC on 3/11/2026. www.airship.eu will be affected for approximately 10 minutes, until 22:10 UTC on 3/11/2026. During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.eu with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

Mar-11, 10:10pm

The www.airship.eu maintenance has been completed. Customers should be able to view and access the web dashboard normally.

Please contact Airship Support if you have any questions or if you notice any unexpected behavior on www.airship.eu.

Mar-10, 2:13pm

Between 2026-03-10 14:13:36 UTC and 2026-03-11 00:02:31 UTC, the personalized emails experienced partial failure. During that time, approximately 20% of email messages were not delivered. This issue potentially impacted all email customers. 

Our engineering team has implemented a fix, and this issue has been resolved. 

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Week of 02/15/2026
Performance Analytics
Feb-18, 11:00pm

Airship will be performing maintenance on Performance Analytics starting at 11:00 PM UTC on 02/18/2026.

Our Performance Analytics product will be affected for approximately 60 minutes, until 00:00 AM UTC on 02/19/2026.

Feb-19, 12:00am

The Performance Analytics maintenance has been completed.

Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are any questions or notice any unexpected behavior.

Week of 01/18/2026
Performance Analytics
Jan-20, 11:00pm

Airship will be performing maintenance on Performance Analytics starting at 11:00 PM UTC on 01/20/2026.

Our Performance Analytics product will be affected for approximately 60 minutes, until 00:00 AM UTC on 01/21/2026.

Jan-21, 12:00am

The Performance Analytics maintenance has been completed.

Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are questions or if unexpected.

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