Airship will be performing maintenance on go.airship.eu starting at 22:00 UTC on 9/3/2025. go.airship.eu will be affected for approximately 30 minutes, until 22:30 UTC on 9/3/2025. During this time, the web dashboard may be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

The go.airship.eu maintenance has been completed. Customers should be able to view and access the web dashboard normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

Since 15:54 UTC we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Since 15:32 UTC we are investigating an issue involving the Mobile Messaging component. Customers sending messages with segmentations may encounter delays regarding the delivery of the messages. Our engineering team as identified the source of the behavior and is working to resolve the issue.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Our engineering team has found the source of the issue. We are currently monitoring the system.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Since 12:21 UTC we are investigating an issue involving the segmentation component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Since 10.48 AM UTC, we are investigating an issue that is resulting in delays in messages using segmentation.

Our engineering team is working to resolve this issue.

We will update our status page as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Our engineering team has found the source of the issue. We are currently monitoring the system.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Since 12:23 UTC we've identified an issue involving messages using segmentation. This may have generated delays of some campaigns that have been sent since July 27.

Our engineering team has implemented a fix, but they are still investigating the root cause.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Our engineering team has found the source of the issue. We are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Since 09:02 UTC we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

As of 08:10 AM UTC, we are investigating an issue involving message segmentation. Our engineering team have implemented a fix as of 09:15 UTC, and they are monitoring the issue. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

We are investigating an issue involving the APNS Push Notification component that started around 20:47 UTC. Our engineering team is working to resolve the issue. We will update our status page with additional affected components as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

We have deployed a fix to the APNS delivery component, and performance is back to normal. Our system is still processing messages in our backlog. We will continue to monitor the incident.

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Airship will be performing maintenance on Performance Analytics starting at 22:00 UTC on 06/30/2025. Our Performance Analytics product will be affected for approximately 30 minutes, until 22:30 UTC on 06/30/2025. During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

We are investigating intermittent impacts due to an issue with our third-party cloud hosting provider. Our engineering team is working to resolve the issue. We will post further updates here as the situation develops. Please feel free to reach out to Technical Support.

Since 19:10 UTC, our cloud provider has been recovering. We are currently monitoring the system. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions.

As the issue with our third-party cloud hosting provider wraps up, we are continuing to see some issues with Performance Analytics. We are currently investigating. Please feel free to reach out to Technical Support with any questions at https://support.airship.com.

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.