Last 12 months uptime

99.99%
EU platform uptime last 12 months
(Nov 2024 - Oct 2025)

Current status

Normal

Past incidents

Week of 10/19/2025
Performance Analytics
Oct-22, 10:00pm

Airship will be performing maintenance on Performance Analytics starting at 22:00 UTC on 10/22/2025.
Our Performance Analytics product will be affected for approximately 30 minutes, until 22:30 UTC on 10/22/2025.

During this time Performance Analytics will be unavailable and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space when the maintenance is completed.

Oct-22, 10:30pm

The Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally.

Please contact Airship Support if there are questions or if unexpected behavior appears with Performance Analytics.

SMS Messaging Performance Analytics
Oct-20, 7:00am

Since 7:00 AM UTC, we have been impacted by an increase of error rates and latencies from AWS.

SMS delivery, Performance Analytics and Real Time Data Streaming are impacted. All other services are currently working as expected.

Our engineering team is currently monitoring the issue.

We will update our status page as soon as we have more information.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Oct-20, 9:52am

Amazon has deployed corrective actions, and our systems are returning to normal. We are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Oct-21, 8:18am

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Week of 10/12/2025
APIs Mobile Messaging Web Notifications Email Messaging SMS Messaging
Oct-14, 6:15am

Since 06:15 UTC, we are currently investigating an issue that is resulting in an increased rate of 5xx errors when sending push notifications from the API and the Go Dashboard.

Our engineering team is working to identify and resolve this point. We will update our status page as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.


Oct-14, 7:29am

We have deployed corrective actions, and our systems are returning to normal. We are currently monitoring the system.

Oct-14, 8:20am

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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