Current incidents

09/30/2026
September 30, 10:00pm
go.airship.eu
Sep-30, 10:00pm
[upcoming]

Airship will be performing maintenance on go.airship.eu starting at 22:00 UTC on 2026-09-30. 

go.airship.eu will be affected for approximately 30 minutes, until 22:30 UTC on 2026-09-30. 

During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.eu with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

Last 12 months uptime

99.99%
EU platform uptime last 12 months
(Aug 2025 - Jul 2026)

Current status

Normal
Current status in effect for 4 days, 14 hours, 17 minutes, and 16 seconds.

Past incidents

Last Week
Performance Analytics
Aug-26, 10:00pm

Airship will perform maintenance on Performance Analytics starting at 22:00 UTC on 2026-08-26.

Our Performance Analytics product will be affected for approximately 60 minutes, until 23:00 UTC on 2026-08-26.

Please contact Airship Support - support.airship.com  with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

Aug-26, 11:00pm
The Performance Analytics maintenance has been completed.
Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are any questions or notice any unexpected behavior.
Week of 07/12/2026
APIs Mobile Messaging Web Notifications Email Messaging SMS Messaging
Jul-16, 9:33pm

Since approximately 21:33 UTC, we are investigating an issue involving the API component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Jul-16, 10:19pm

We have resolved the issue impacting sends. We are continuing to monitor.

Jul-16, 11:15pm

This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Mobile Messaging Web Notifications Email Messaging SMS Messaging
Jul-16, 2:26pm

Since 04:00 AM UTC, an issue involving messages targeting attributes and custom events on the EU Cloud occurred.

Communications using other targeting channels are working as expected.

Our engineering team is actively engaged and working to identify the root cause to resolve the latency as quickly as possible.

We will provide another update as soon as more information becomes available.

If you have any questions, please contact Technical Support at https://support.airship.com.

Jul-16, 5:31pm

Our engineering team is currently reviewing the latency that is now resolving within our system.


We will provide another update as soon as we have more information.


If you have any questions or concerns, please contract Technical Support at https://support.airship.com.

Jul-16, 6:40pm

This issue has been resolved and services have been fully restored.


Please feel free to reach out to Airship Technical Support if you have any questions or concerns https://support.airship.com.

Week of 06/14/2026
go.airship.eu
Jun-17, 10:00pm

Airship will be performing maintenance on www.airship.eu starting at 22:00 UTC on 6/17/2026.
www.airship.eu will be affected for approximately 10 minutes, until 22:10 UTC on 6/17/2026.

During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.eu with any questions or if behavior persists after the maintenance window.
We will update this space once maintenance is complete.

Jun-17, 10:10pm

The www.airship.eu maintenance has been completed. Customers should be able to view and access the web dashboard normally.

Please contact Airship Support if you have any questions or if you notice any unexpected behavior on www.airship.eu.

Week of 05/31/2026
Performance Analytics
Jun-2, 10:00pm

Airship will perform maintenance on Performance Analytics starting at 22:00 UTC on 06/02/2026.

Our Performance Analytics product will be affected for approximately 60 minutes, until 23:00 UTC on 06/02/2026.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

Jun-2, 11:00pm
The Performance Analytics maintenance has been completed.

Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are any questions or notice any unexpected behavior.
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