Airship will be performing maintenance on www.airship.eu starting at 22:00 UTC on 6/17/2026.
www.airship.eu will be affected for approximately 10 minutes, until 22:10 UTC on 6/17/2026.

During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.eu with any questions or if behavior persists after the maintenance window.
We will update this space once maintenance is complete.

Scheduled Change: Airship is in the process of migrating all TLS (Transport Layer Security) certificates from DigiCert to Google Trust Services (GTS). This is a phased rollout across our global infrastructure to ensure continued compliance with modern security standards.

Timeline & Impacted Endpoints:

• General Migration: Rollout for various supplemental and regional endpoints is currently underway and may be completed ahead of the primary domains.
• Primary Domains: Migration for the following key endpoints is scheduled to begin on June 1, 2026:
• Dashboard: go.airship.com
• API Endpoints: go.urbanairship.com, go.asnapieu.com

Action Required: If your systems rely on standard root certificate stores (the default for most modern browsers and servers), no action is required. However, if your engineering team has "pinned" or hardcoded DigiCert Root or Intermediate certificates, your connection to Airship will fail upon migration. To prevent service disruption, we strongly recommend removing these pins immediately.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Airship will perform maintenance on Performance Analytics starting at 22:00 UTC on 06/02/2026.

Our Performance Analytics product will be affected for approximately 60 minutes, until 23:00 UTC on 06/02/2026.

Please contact Airship Support - support.airship.com with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

Since 12:00 UTC, we have been investigating an issue that is resulting in delays for pushes sent using our mixed segmentation (tags and attributes) feature. Pushes without segmentation are unaffected by this delay and performing normally.

Our engineering team is working to identify and resolve this matter.

We will update our status page as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Our engineering team has found the source of the issue. We are currently monitoring the system.

This incident has been resolved.

Since 7:00am UTC we have been investigating latencies in the Airship Dashboard.

Customers may notice blank pages or pages stuck in loading status.

Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

We are still investigating an issue that is impacting the Airship dashboard. Customers may still notice latencies in loading the Airship dashboard.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Our engineering team found the source of the issue.
Customers may use the Airship dashboard as expected.

We are currently monitoring the system.

Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

This issue has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Since 2026-04-07 at 10:18am UTC we have been investigating an issue that is resulting in an increased rate of 5xx errors when sending Custom Events from the API. Campaigns triggered by custom event can be impacted.

Our engineering team is working to identify and resolve this matter.

We will update our status page as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Our engineering team has found the source of the issue. We are currently monitoring the system.

Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

This issue has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Airship will perform maintenance on Performance Analytics starting at 22:00 UTC on 04/06/2026.

Our Performance Analytics product will be affected for approximately 60 minutes, until 23:00 UTC on 04/06/2026.

Please contact Airship Support -    support.airship.com  with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

The Performance Analytics maintenance has been completed.

Customers should be able to view and use Performance Analytics normally.
Please contact Airship Support if there are any questions or notice any unexpected behavior.

Between 2026-03-31 at 5:30pm UTC to 2026-04-01 at 12:00pm UTC, customers sending API requests not including the SNI protocol (Server Name Indication) may have experienced request failures along with a certificate update on Airship side.

Our engineering team reverted to the previous version which should mitigate the impacted failures.

We are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Airship will be performing maintenance on www.airship.eu starting at 22:00 UTC on 3/11/2026. www.airship.eu will be affected for approximately 10 minutes, until 22:10 UTC on 3/11/2026. During this time, the web dashboard may be unavailable, and customers may see some errors when viewing the page.

Please contact Airship Support - support.airship.eu with any questions or if behavior persists after the maintenance window. We will update this space once maintenance is complete.

The www.airship.eu maintenance has been completed. Customers should be able to view and access the web dashboard normally.

Please contact Airship Support if you have any questions or if you notice any unexpected behavior on www.airship.eu.

Between 2026-03-10 14:13:36 UTC and 2026-03-11 00:02:31 UTC, the personalized emails experienced partial failure. During that time, approximately 20% of email messages were not delivered. This issue potentially impacted all email customers. 

Our engineering team has implemented a fix, and this issue has been resolved. 

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.